FAQ

What is a mortgage broker?

A mortgage broker is a financial intermediary that works to obtain the best possible mortgage terms, conditions and interest rates for its clients. They save a borrower time and effort during the application process, and potentially a lot of money over the life of the loan.

Why Use a Mortgage Broker

Mortgage brokers are experts in real estate financings. Rather than seeing 2 – 3 potential Lenders, they have access to over 40 banks, non-banks and other lenders and can therefore provide an objective and expert opinion on the best possible terms and conditions for property transactions. With this expert advice, clients can find the loan products and interest rates that best suit their financial situation – connecting with financing that will benefit them in the long term.

Is it expensive to use a mortgage broker?

Mortgage brokers typically do not charge a fee to their clients for their service. Lenders pay mortgage brokers a commission based on the size of the loan.

How does a mortgage broker find the best loan product for their clients?

They work with their clients to understand their requirements and goals, borrowing capacity and security value. Mortgage brokers then use specialised systems to directly access the latest loan information across a range of lenders and match this against your individual situation and goals. Brokers such as Balcombe have a Best Interests Duty (BID) which compels the Broker to match the client with a Loan which best suits their objective, irrespective of personal gain. At Balcombe we provide clients with a comparison with at least 5 different Lenders together with our recommendation.

What are the benefits of using a mortgage broker over going directly to a bank?

Access to a range of lenders: Mortgage brokers have relationships with numerous banks and non-bank lenders, which gives more competitive pricing, terms and conditions for their clients. Expertise and guidance: Mortgage brokers can guide borrowers through complex loan terms, interest rates and government regulations. Their insights help borrowers make well-informed decisions and understand the intricacies of mortgage options. Time and convenience: Engaging a mortgage broker can save borrowers a substantial amount of time and effort. Instead of approaching multiple banks individually, a broker streamlines the process by presenting the most suitable options, thereby expediting the loan application process.

How do I choose a mortgage broker?

A first step when choosing a good mortgage broker is to make sure they are licensed to give credit advice. Licensed mortgage brokers are bound by certain statutory duties, including a duty to act in the best interests of clients when recommending home loan products. This statutory best interests duty was put in place in 2020 to avoid conflicts of interest, and to make sure that mortgage brokers conduct their business with customers in an ethical way. In as much as we rarely like disclosing information, entrusting a middle man to conduct your business means that they should know as much relevant information about you, as possible. A good indicator that you have a great broker, is if they ask you many pertinent questions. This is an indication that the broker will most likely find the right loan for your context. This quality is in stark contrast to the broker who simply narrates numerous rates to you. Trust cannot be overstated when it comes to broker selection. A good broker should be one that is trustworthy. After all, you will be entrusting them with a great responsibility as well as a lot of sensitive information. An indicator of a broker’s trustworthiness is how forthright they are. Do they go out of their way to provide advice? Do they seem genuinely interested in your investment? Do they willingly give you quality information? When looking for brokers, we often rely on relatives and close friends for points of reference. This is understandable, as they are the ones we trust most. Be that as it may, it is still very important to vet every mortgage broker personally so as to confirm their credibility.

Should I do my own research?

Before you work with a mortgage broker, it can be worthwhile to do your own research into available home loans on the market, based on the kind of loan you want. Brokers are bound by a duty to recommend loans that are ‘suitable’ for borrowers, but this does not necessarily mean they will find you the ‘best’ loans on the market – the best or most suitable loan for your needs could be one that isn’t on your broker’s panel. Because of this, doing your own research beforehand will potentially put you in a stronger position to assess whether your broker’s recommendations stack up with what else is on the market.

Should you shop around for a mortgage broker?

A home loan is a major financial commitment, so it makes sense that you would want to get the best deal possible. If you choose to go through a mortgage broker, then it can also make sense to shop around. You can research and even meet with a few mortgage brokers to get a sense of things like the size of their panel, how their commissions are structured and whether they are owned or part-owned by a major bank or other lender. Even if you shop around and compare various brokers to find the one you’re most satisfied with, it is still advisable to do research of your own into the kind of home loan you want, to make sure your broker’s recommendations line up with this.

Is Balcombe Financial independent of any lending institution?

Yes. Balcombe has relationships with over 40 lenders however our ownership structure is completely private and independent of any lender. This is important because while brokers are bound by a duty to act in your best interests, their ownership structure may guide the recommendations they give you. For example, if a major bank or lender has an ownership stake in a mortgage broker, then that broker may try and direct your business towards that bank’s products. It is therefore important for you to know that your broker (Balcombe Financial) is independent. We work for you, not the banks.

Is Balcombe Financial licensed?

Licensed mortgage brokers in Australia are bound by a legal duty to act in the best interests of their clients. This so-called ‘best interests duty’ exists to minimise any potential conflicts of interest when brokers are giving their customers credit advice. It is therefore important to find out if the broker you’re dealing with is licensed. Balcombe Financial is a licensed broker with ASIC and is an Authorised Credit Representative of BLSSA Pty Ltd ACN 117 651 760 | Australian Credit License Number: 391237. Balcombe Financial is also a Full Member (Member Number 423932) of the Mortgage and Finance Association of Australia (MFAA).

What is a Home Loan?

A home loan is an amount of money borrowed from a bank to purchase, refinance, renovate or build a residential property.

How do Home Loans work?

When an application is approved, a bank will provide a home loan to help successful applicants buy a property. When it comes to home loans, banks will typically advance 80% of the value of the house, which means that you will need to contribute 20% (plus the stamp duty that is applicable). The bank then advances you the remainder of the funds (known as the principal) to purchase the property.

What is my borrowing capacity?

Your borrowing capacity is how much you are able to borrow for a home loan, after taking into account your total income, existing debts, future debts and living expenses. When you hear the term 'servicing' or 'serviceability', this is what that means.

How do banks calculate interest?

A bank typically calculates the interest on your home loan at the end of each day and combines this at the end of each month. This is the monthly interest amount generally found on a bank statement. For example, if your loan balance is $400,000 with an interest rate of 6.10% per annum, you would multiply the home loan balance (400,000) by the interest rate (0.061) and then divide it by the number of days in the year:($400,000 x 6.10%)/365 = $66.84)

What fees and costs come with buying a home?

When buying a home, there are a few costs that you need to be aware of. Some of these include: Bank or Lender Fees: they usually include application fees, package fees, property valuation and administration fees. It's important to note that not all banks charge you for these fees, so please chat with the team at Balcombe for further guidance. Legal and conveyancing fees: this is applicable when purchasing a property or when changing details on a title. We have a network of lawyers and conveyancer which we regularly use, so please ask and we will be happy to recommend their services to you. Building inspection: a qualified expert should inspect the building before you purchase the property. The cost of a building inspection and report will vary depending on the size of the property and the state or territory you live in. Pest inspection: this is needed before you purchase a property to ensure the dwelling has no pest-related issues. Stamp duty: stamp duty is a tax charged on the transfer of a property’s legal title between two parties. This varies by state and territory, however it generally tends to be very expensive.

What is the difference between a home loan and a mortgage?

A home loan is a financial product used by a bank to lend money to a home buyer. A mortgage is the formal agreement you have with your bank which sets out the terms of the home loan and gives the bank the authority to take ownership of your home in the event of default.

What is a home loan default?

A home loan default is when a borrower cannot meet the repayments on their home loan. This is why it is very important to understand that when you take out a loan, you need to ensure that the repayments are made when due. When you default on a mortgage, it will be listed on your credit history and this can have adverse implications for future loan applications. If you get to a position where you continually default on your mortgage, the bank may be forced to sell your property to recoup the borrowed amount.

What is the difference between P&I and Interest Only?

Principal and Interest loans mean that you are steadily paying off your home loan, whilst you are paying the interest expense. Interest Only loans mean that you are only paying interest, and the loan balance is not reducing. Furthermore, it means that when an Interest Only term expires, the full amount is due, which means you may need to make a lump sum repayment, or seek to refinance the debt to another lender.

What is a Variable Rate Home Loan?

A variable rate home loan is a loan with an interest rate that can fluctuate – it can go up or down at any time – depending on the decisions of your bank. In Australia, banks tend to be guided by the cash rate set by the Reserve Bank of Australia (RBA), as well as general market forces and rate movements of competing banks and lenders.

What is a Fixed Rate Home Loan?

A fixed rate home loan is a home loan where the interest rate is locked in for a certain period of time, usually between 1-4 years for a home loan. This means that not only will your interest rate remain the same, but also your repayments. This therefore provides a great amount of certainty for a borrower.

What is a Split Home Loan?

A split Home Loan is when you have a portion of your loan fixed, with the other portion variable.

How long should I fix my Home Loan?

Ultimately, there is no right or wrong answer to the question of whether it’s better to have a fixed or a variable rate. The decision as to whether to fix your home loan might ultimately come down to your personal circumstances and finances and your feelings about market conditions.

How much will a bank typically lend me?

Generally speaking, your borrowing power is calculated as your net income minus your expenses. Your expenses can be impacted by things like the number of dependents in your family, any current home or personal loan repayments and other financial commitments such as private health insurance and school fees.

How much deposit do I need to typically save?

A bank will typically lend you 80% of the value of the home, which means that you need to pay the remaining 20% plus any stamp duty, as well as any other fees. Some lenders also offer loans above 80%, however Lenders Mortgage Insurance is usually needed, which is an added cost to getting a loan. But as a general rule of thumb, you will need 20% plus any stamp duty costs.

What is Lenders Mortgage Insurance (LMI)?

LMI stands for lenders mortgage insurance. It is insurance taken out by the lender to protect them should the borrower not be able to repay the loan. This is generally required for loans with a LVR greater than 80%. The borrower bears the cost of LMI and can choose to either pay it upfront or capitalise it into their home loan.

What is a Pre Approval?

A pre-approval is what a bank is willing to lend you, based on your current income, debts and expenditures. This allows you to go out and purchase a property, in accordance with that value and after factoring in any costs such as stamp duty. Please note, however, that this is not a formal approval and the bank may still not honour this approval. To ensure that things run smoothly once you find a property, we recommend that you purchase the property 'subject to finance', which allows for all the necessary checks to be undertaken. For example, the bank will need updated bank statements and pay slips to ensure that your financial circumstances have not changed, as well ensuring that the subject property is acceptable to the bank.

How long does a Pre Approval last?

Pre-Approvals typically last for 90 days, however this may vary from lender to lender.

What does Redraw mean?

Redraw is the amount of money available to you, if you have made additional repayments on your home loan. Once you have your home loan, you are required to make minimum repayments each week, fortnight or month. If you make additional repayments above what is required, then these additional funds become part of your available redraw, meaning you can withdraw these funds to use as you need.

What is an Offset account?

An offset account is an everyday transaction account linked to your home loan. Any amount in that account offsets the interest payable on your home loan. For example, let’s say you have a home loan balance worth $600,000, and $40,000 is in the linked offset account. Interest is calculated on $560,000 ($600,000 loan less $40,000 offset account).Therefore, even though your repayments remain the same, you will end up paying more off the principal given the reduction in interest.

What does ‘equity’ mean when we are talking about home loans?

Equity is the amount of the property that you own outright after deducting the home loan. For example, if your property is worth $800,000 and you have a home loan with an outstanding balance of $400,000, you would have $400,000 of equity in the property.

What is the comparison rate?

A comparison rate includes the interest rate plus all of the costs of the home loan into one rate. If you’re comparing different loans from multiple lenders, the comparison rate will help you in finding out how much a given home loan will cost you in addition to the standard interest rate.

What is a valuation?

A valuation is a report completed by a certified valuer, appointed by the bank, to determine what the current market value is for a property, and to confirm whether it is acceptable for first registered mortgage purposes.

What is LVR?

LVR stands for loan to value ratio, which is the size of the home loan relative to the value of the property, expressed as a percentage. For example, if your home is worth $1,000,000 and the loan amount is $800,000, the loan’s LVR would be 80%.

What information do I need to provide to get a home loan?

Typically, you will need to provide the following: minimum 3 years address history; minimum 3 years employment history; copies of identification documents; dependents (if applicable); details on your existing assets and liabilities, including loans, credit cards and any personal loans; a complete listing of your monthly expenditure.

How long does the Application process take?

Typically, the application process with Balcombe is relatively quick - usually around one week if all information is available. Once we submit the application to the chosen bank, we usually receive a response within 1-2 weeks, depending on how busy the lender is. Therefore, as a guide, please allow approximately 3-4 weeks for the decision-making process, and then an extra 2 weeks for settlement to take place.

How do I get the best possible rate on my home loan?

Quite simply, leave that to us. After we have had our pre-application discussions and then received your application records, we will undertake a comprehensive search of the whole market to ensure that you are getting the most competitive rate.

Will existing debt affect my chances of getting a home loan?

This all depends on your ability to service a new loan, in addition to your existing one(s). For example, when you apply to a bank for a new home loan, the bank will complete their serviceability assessment based on your current income, existing debt(s) and living expenses. This may result in you not being able to afford a loan if your income is not sufficient.

Do credit card limits affect my ability to borrow?

Your credit card limit can be the deciding factor in mortgage approval. For example, if you have a credit card with a limit of $10,000, and you owe nothing on this credit card, the bank will assume that you owe $10,000 and they will factor in these monthly repayments accordingly. Therefore, when it comes to applying for a home loan, we recommend you taking the time to confirm if the credit card(s) is needed, and if it is, then how much limit will you need.

How long do I need to be employed before applying for a home loan?

Each bank is different with their requirements. Based on our experience, it is always best to have at least 3 months of employment history.

Are all banks more or less the same when it comes to getting a home loan?

Each bank has their own policies which can be very different. It is therefore our job as your Mortgage Broker to know what they are, and to direct you accordingly. For example, if you are self-employed, some banks are more lenient with their policies than others. The same applies for casual and part-time employment, to give another example.

What is a Conveyancer?

A conveyancer facilitates the process of transferring property ownership from one person to another or one entity to another. This process involves preparing and lodging legal documents, liaising with banks, calculating adjustments of taxes, rates and finalising settlement.

Do I need a Conveyancer when buying a home?

Buying a property can be a very complicated process, so you want to ensure that all documentation is correct and that the process has been followed diligently. Therefore, we highly recommend that you engage a conveyancer when buying a property.

What is refinancing?

Refinancing is the process of moving to a new bank who will pay out your current loan with a new loan. There are a number of reasons to consider refinancing, such as: reduced interest rates; reduced monthly repayments; repaying other loans; accessing home equity for renovations and other purchases, or simply; moving to a more appropriate Lender.

How do I refinance my home loan?

Refinancing your home loan means that you need to apply for a new home loan at a new bank. At Balcombe, we can help fascilitate this process for you to ensure that you are getting the cheapest and best offer to suit your individual circumstances.

Can I borrow extra money when refinancing?

Yes, this may be possible if you have available equity in your home loan. As long as serviceability is evident, the bank will typically lend you up to 80% of the value of your house.

What are the costs of refinancing?

The costs involved with refinancing are typically low, but they do vary from lender to lender. The fixed costs generally involve: a Discharge Fee paid to the outgoing bank, as well as government fees such as mortgage registration fees. Other fees such as Package Fees, Establishment Fees and Valuation Fees are at the discretion of each lender, so please speak to the team at Balcombe for further guidance.

Do I need a Conveyancer when refinancing?

The simple answer is no; you don’t need conveyancing services for refinancing your loan unless you’re changing titles. For example, if you want to include another name on the home title, then you will need to engage or conveyancer or a solicitor.

What is an Investment Property?

An investment property is real estate purchased to generate income through rental income or appreciation.

What is the difference between an Investment Property and a normal Home Loan?

An Investment Property is purchased for the purpose of generating rental income, therefore it is not "owner-occupied". As a result, interest rates on investment properties tend to be slightly higher than for normal owner-occupied home loans, because of the perceived risk being higher. A Home Loan is occupied by the owner (you), therefore the chances of you defaulting on your home loan, compared to an investment loan, is smaller. For this reason, home loan interest rates tend to be slightly cheaper compared to investment loans.

What is an Interest Only Home Loan?

Interest Only loans mean that you are only making interest repayments, and the loan balance is not reducing. Furthermore, it means that when an Interest Only term expires, your loan will typically revert to Principal and Interest repayments (usually at a much higher rate), so it is best to engage with us prior so we can arrange the best outcome for you.

What is the maximum term I can apply for an Interest Only Home Loan?

A typical residential home loan term is 30 years. The Interest Only portion, which is built into that 30 year loan term, is typically provided for a maximum of 5 years, however this varies from lender to lender.

What types of fees and costs come with buying an investment property?

When you buy an investment property, there are a few fees and costs that you need to be aware of, including but not limited to: landlord insurance; property management fees; land tax; maintenance costs; council rates; water charges; body corporate fees.

What is negative gearing?

Negative gearing is when the annual cost of owning your investment property – interest repayments, fees and maintenance – is more than the income you make from that property. This loss can typically offset your taxable income for the year.

Can I use equity in my home to buy an investment property?

If you have available equity in your home loan and assuming you can meet the increased repayments, you can potentially access this equity to use as a contribution towards a new investment property purchase.

Can I borrow money to renovate my house?

Yes, if you have available equity in your home and assuming that you can meet the increased repayments, you can borrow additional money to pay for renovations on your home. Each bank has different policies when it comes to renovating, so please ask the team at Balcombe for guidance.

What information do I need to provide the bank for this to happen?

When it comes to a simple renovation (non-structural), the bank may like to see some detailed quotes and/or invoices on the improvements to be made. Some banks may provide the additional money without needing to witness any documents.

How much money will the bank lend me for renovating my home?

Generally speaking, a bank will lend you 80% of the value of the home, based on a bank valuation. If you have equity in your home and wish to borrow money for a renovation, the bank may give you up to 80% of the value, assuming you can afford the repayments.

Is renovating different to building a home?

Yes, these two things are quite different. Renovating tends to be non-structural where a registered builder is not required. These are generally improvements that one can make to their home themselves, or by coordinating some simple trades. Building a new home, however, requires a registered builder to perform the work, and a fixed price building contract for the bank to review. A building is funded on a cost to complete basis, where the builder is reimbursed by the bank as they complete each stage of the house development. At no stage do you, the owner of the house, control the money towards the builder; it is always controlled and paid by the bank.

What information do I need to provide to the bank when I am planning to build a new home?

Generally speaking, you will need to provide the following: a copy of any town planning permits and plans (if applicable); a copy of the building permit; a copy of the fixed price building contract plus the specifications.

How is interest calculated on a building loan?

During construction, you will only pay the interest on your loan. If you've selected a direct debit repayment option, this will be debited monthly. The interest amount is calculated based on your loan’s interest rate and the owing balance on your loan. Remember that your owing balance will increase every time the lender releases funds to pay one of your builder’s invoices, which means your interest payments will increase throughout construction.

Do we get a lump sum to pay the builder?

No, the builder is paid in progress payments by the bank, who essentially 'controls' the money throughout the construction.

Does it matter which builder we use?

It does matter which builder you use. Obviously, you or the bank will not want to engage with a builder who has any adverse information, or who is experiencing any financial difficulty. This may be hard to ascertain during your initial dealings with a builder, however it is imperative that you do as much due diligence as possible on the background of the builder before you proceed.

What type of building contract do we need to provide the bank?

A fixed price building contract is nearly always needed by a bank. Other contracts such a Cost-Plus contracts are sometimes used, however it is rare to see these accepted by a bank.

What is an “As If Complete” valuation?

An "As If Complete" valuation is the market value adopted by the bank, which states what your completed home will likely be worth upon completion.

We are a client focused business which takes the time to understand and help each individual client.